Privacy Policy

1. Data Controller

The data controller responsible for the personal data collected through the Chœur de Pierreswebsite is:

Chœur de Pierres

LEFEBVRE--DETANT Clémence

6 rue du Petit Château

60200 Compiègne

France

Email: contact@choeurdepierres.com

2. Personal Data Collected

Depending on how you use the website, we may collect the following personal data:

 first and last name;

 postal address;

 email address;

 telephone number;

 information required for delivery and invoicing;

 information relating to your order;

 technical data, including your IP address, browser type and cookies.

Payments made by credit or debit card are processed securely by Stripe. Chœur de Pierres never has access to your complete payment card details.

3. Purposes of Processing

Your personal data are collected for the following purposes:

 processing, preparing and shipping your orders;

 providing order tracking and after-sales service;

 responding to your enquiries;

 complying with our legal, tax and accounting obligations;

 improving the operation and security of the website;

 sending you information about Chœur de Pierres and its creations, where required with your prior consent;

 collecting your feedback regarding your purchasing experience.

4. Legal Basis for Processing

The processing of your personal data is based, as applicable, on:

 the performance of the sales contract;

 compliance with legal obligations;

 your consent (in particular for the use of cookies requiring your consent);

 the legitimate interests of Chœur de Pierres (website security, service improvement and customer relationship management).

5. Recipients of Personal Data

Your personal data are intended for Chœur de Pierres and may be disclosed, only where strictly necessary for the performance of their services, to the service providers involved in the operation of the website and the fulfilment of your orders, including in particular:

 SureCart, for order management;

 Stripe, for the secure processing of payments;

 Hostinger, for website hosting;

 Google Analytics, for audience measurement;

 carriers responsible for delivering your orders;

 technical service providers responsible for website maintenance.

These service providers process your personal data solely for the purposes of carrying out the services entrusted to them.

6. Customer Account

Browsing the website does not require the creation of a customer account.

When an order is placed, a customer account is automatically created in order to enable order tracking and access to your purchase history.

The information requested during the ordering process is necessary for processing your order, arranging delivery and complying with the legal obligations applicable to Chœur de Pierres.

7. Cookies

The website uses:

 strictly necessary cookies, in particular to ensure website security, process orders and provide certain essential functionalities;

 audience measurement cookies through Google Analytics, which are placed only after obtaining your consent.

The website uses the Complianz consent management platform, allowing you to accept, refuse or customise the use of cookies requiring your consent.

8. Data Retention

Personal data are retained only for as long as necessary to fulfil the purposes for which they were collected and in accordance with applicable legal obligations.

For information purposes:

 data relating to orders and invoicing are retained for the period required by applicable accounting and tax legislation;

 contact requests are retained for a maximum period of three (3) years following the last communication;

 personal data used for marketing purposes are retained until you withdraw your consent or, failing that, for three (3) years after the last contact.

9. Your Rights

In accordance with Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR), you have the following rights:

 the right of access;

 the right to rectification;

 the right to erasure;

 the right to restriction of processing;

 the right to object;

 the right to data portability;

 the right to withdraw your consent where processing is based on your consent.

You may exercise these rights by contacting us at:

contact@choeurdepierres.com

If, after contacting us, you believe that your rights have not been respected, you may lodge a complaint with the competent data protection supervisory authority. In France, this authority is the CNIL (Commission Nationale de l'Informatique et des Libertés).10. Data Security Chœur de Pierres implements appropriate technical and organisational measures to ensure the security, integrity and confidentiality of the personal data it processes.

11. Data Transfers

Some of our service providers may process personal data outside the European Union.

Where such transfers take place, they are carried out using the safeguards provided for under applicable data protection legislation in order to ensure an appropriate level of protection.

12. Customer Reviews

Following delivery, Chœur de Pierres may invite you by email to provide feedback regarding your purchasing experience.

Providing such feedback is entirely voluntary.

Any reviews published on the website are displayed anonymously or in a form that does not directly identify their author, unless the author has given prior consent.

13. Deletion of Your Customer Account

You may request the deletion of your customer account by contacting Chœur de Pierres at:

contact@choeurdepierres.com

Your request will be processed as soon as reasonably practicable, subject to any legal obligations requiring the retention of certain data, in particular for accounting, tax or evidential purposes.

14. Changes to this Privacy Policy

This Privacy Policy may be amended from time to time to reflect legal, regulatory or technical developments.

The applicable version is the one published on the website on the date of your consultation.

Last updated: July 2026